Privacy Policy

At Chatwithastro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our AI-powered astrology services. By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.

We collect information that you provide directly to us, including your name, email address, date and time of birth, place of birth, and your interactions with our chatwithastrology system through chat conversations. We also collect technical information such as your device type, browser information, and IP address to ensure our services work properly. This information helps us deliver personalized astrological readings, improve our AI responses, and enhance your overall experience with our platform.

Your chat conversations with our AI system are stored and analyzed by our authorized team members to understand user behavior patterns and improve our service quality. This analysis helps us make our AI more accurate and responsive to user needs. We may also use your birth details and location information to generate precise astrological calculations and provide you with relevant cosmic insights and predictions.

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our systems include security protocols and access controls to safeguard your information. However, please understand that while we implement various security measures, not all data is encrypted, and no method of transmission over the internet or electronic storage is completely secure. We continuously work to improve our security practices while maintaining the functionality of our services.

Your personal information and chat data are accessed only by authorized personnel within Chatwithastro for the purposes of service improvement, technical support, and quality assurance. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only when required by Indian law, legal processes, or with your explicit consent. In case of any business transfers or mergers, your data would be handled according to this privacy policy.

We retain your personal data and chat history for as long as necessary to provide our services, improve our AI systems, and comply with applicable Indian laws and regulations. If you decide to delete your account, we will remove your personal information within a reasonable time period, though some data may be retained for legal compliance or security purposes. You have the right to access, correct, update, or request deletion of your personal data by contacting us at the email address provided below.

Our services are intended for users who are at least 13 years old. If you are between 13 and 18 years of age, we recommend having parental guidance while using our platform. We do not knowingly collect personal information from children under 13 years of age. If we discover that we have collected such information, we will take steps to delete it promptly.

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our services are used. These technologies help us provide personalized content and improve our platform's performance. You can control cookie settings through your browser, though disabling certain cookies may affect some functionality of our services.

As our services are available to users across India and internationally, your information may be processed and stored in different locations to ensure optimal service delivery. We ensure that appropriate safeguards are in place when transferring data across borders, in compliance with applicable privacy laws and regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our platform. The updated policy will become effective on the date specified, and your continued use of our services after such changes constitutes your acceptance of the revised Privacy Policy.

Chatwithastro provides astrological services for entertainment and guidance purposes. While we strive to protect your privacy and data security, we encourage you to use discretion when sharing personal information online. Our AI-generated astrological content should be considered for entertainment purposes and should not replace professional advice for important life decisions.

Thank you for trusting Chatwithastro with your astrological journey. We are committed to protecting your privacy while providing you with meaningful cosmic insights.